How can I fix the issue of being unable to open my site on Webflow's Designer View due to a persistent "you are not currently logged in" error message after transferring the website to another account?
TL;DR
- Clear cookies/cache, log out of all sessions, and log back into the correct Webflow account.
- Use incognito mode, ensure project ownership or proper permissions, avoid old bookmarks, and confirm the transfer was fully completed.
The “you are not currently logged in” error in Webflow Designer View typically occurs when project ownership is transferred, but browser authentication or session data is out of sync.
1. Clear Browser Cookies and Cache
- Log out of Webflow completely on all tabs.
- Clear cookies and cache specifically for Webflow in your browser settings (or across the entire browser if needed).
- Refresh the browser and log back into the correct Webflow account (the one that owns the transferred project).
2. Use a Private or Incognito Window
- Open a private/incognito window in your browser.
- Go to webflow.com, log into the account that owns the project, and try to open the Designer again.
- This helps bypass any cached sessions or cookie conflicts.
3. Verify Correct Project Ownership and Permissions
- Ensure the current account is the actual owner or has Editor or higher access to the project.
- If the project was transferred without accepting the transfer correctly, access might remain limited.
- If you're logged into the wrong account, you may see this error even if the URL is valid.
4. Check for Redirects or Old Saved URLs
- If you're accessing the Designer via a bookmark or saved link, it may point to the old account's version or an outdated session.
- From your Dashboard, navigate fresh to the project and click Open Designer directly.
5. Confirm the Transfer Was Completed Properly
- Ask the previous owner to confirm that the project transfer completed fully and wasn’t just a Team or Workspace invite.
- Only project transfers move Design access. Workspace sharing might give limited permissions.
6. Try a Different Browser
- Some browser extensions or cookies may interfere. Test on a different browser to eliminate browser-specific issues.
Summary
You’re seeing the login error in Designer likely due to stale authentication or cached sessions. Clear cookies, use incognito mode, and confirm you're logged into the correct account with full project access. Also, verify that the project ownership transfer was completed successfully.