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What does the fastly error message mean when trying to host a component of my site (/en/privacy-policy) on Webflow using an nginx reverse proxy?

The "Fastly error message" you are encountering typically indicates that there is an issue with the Fastly CDN (Content Delivery Network) service that Webflow utilizes to deliver your website's content globally. The error could be caused by various factors, such as misconfigured DNS settings, server connectivity issues, or invalid request/response headers.

When hosting a component of your site, specifically the /en/privacy-policy page, using an Nginx reverse proxy in conjunction with Webflow, there are a few potential causes for this error. Let's explore some troubleshooting steps:

1. **Verify DNS settings**: Ensure that your DNS settings are correctly configured for your domain and subdomain if you are using one. Check that the CNAME record or A record (if pointing directly to an IP address) points to the correct destination.

2. **Check Nginx configuration**: Review your Nginx configuration to ensure it is set up correctly for the reverse proxy. Confirm that you have configured the correct upstream server (Webflow) and that the proxy_pass directive is pointing to the appropriate Webflow URL.

3. **Inspect SSL/TLS setup**: If you are using SSL/TLS (HTTPS) with Nginx, verify that your SSL certificates are properly installed and valid. Ensure that the certificate's Common Name (CN) or Subject Alternative Name (SAN) matches the hostname you are accessing.

4. **Examine request/response headers**: Analyze the request and response headers exchanged between the Nginx proxy and the upstream server (Webflow) using tools like cURL or browser developer tools. Look for any anomalies, missing headers, or conflicts that could trigger errors.

5. **Review Fastly service status**: Visit the Fastly status page (status.fastly.com) to check if there are any ongoing issues or incidents affecting their CDN service. Occasionally, CDN providers may experience outages that can lead to errors.

6. **Contact Webflow support**: If you have exhausted all the troubleshooting steps above and are still facing the Fastly error, reach out to Webflow's support team directly. Provide them with specific details about the error message you received, the steps you took, and any relevant configurations to help them investigate and provide further assistance.

Remember, investigating and resolving Fastly errors can be complex, and it may require collaboration between your domain provider, Nginx hosting provider, and Webflow support to identify and fix the underlying problem.

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