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How can I fix the issue where a pop up appears every time I go to the home page after changing the trigger to load in Webflow?

TL;DR
  • Check if a "Page Load" interaction is set to show the popup and lacks logic to prevent repeat activation.
  • Add custom code using sessionStorage or cookies to show the popup only once per session or visit.
  • Alternatively, use conditional visibility or Webflow Logic to control when the popup displays.
  • Implement a close button that sets a session/cookie flag to prevent the popup from reappearing.

If a pop-up appears every time you load the homepage in Webflow after changing its trigger to "Page Load," it's likely due to how the interaction is set up and whether there's any condition preventing repeat display.

1. Check the Page Load Trigger

  • Go to the homepage in the Webflow Designer.
  • Open the Interactions panel (the lightning bolt icon).
  • Under Page Trigger, look for a "Page Load" interaction — this is likely controlling the popup behavior.
  • If the action is set to "Show popup" on page load, confirm whether there’s any logic set to avoid repeat triggering.

Webflow interactions don’t natively support showing a popup only on the first visit or once per session — you'll need basic custom code with cookies or sessionStorage.

For example:

  • Add a Before Body tag embed under Page Settings.
  • Use a simple JavaScript snippet to check whether the popup has already been shown and only run the Webflow interaction if not.
  • Example logic: check for sessionStorage.getItem('popupShown'), and if not found, trigger the interaction and set the flag.

Note: You can still use custom attributes or Webflow's built-in IDs to programmatically start specific interactions.

3. Use Conditional Visibility Instead (with CMS or Logic)

If the pop-up is tied to a CMS item or specific logic, consider using:

  • Conditional visibility in your layout to only show the popup when a specific condition is met.
  • Combine with Webflow Logic (Beta) to control appearance based on user behavior or form input (if applicable).

4. Consider a Manual Close Trigger with Remember Function

  • If your popup has a close button, you can make it trigger a flow that not only hides the element but also sets a session/cookie flag to prevent it from showing again.

Summary

The popup appears on every homepage load because the page load trigger does not include logic to restrict how often it fires. Use custom code with sessionStorage or cookies to show the popup only once, or rework the interaction conditions.

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