How does Webflow charge their 2% transaction fee for ecommerce?

Webflow applies a 2% transaction fee on certain ecommerce plans when you make a sale through your site. This fee is calculated and charged automatically through your Stripe or PayPal gateway.

1. Which Plans Incur the 2% Fee

• The Standard Ecommerce plan includes a 2% transaction fee on all sales.
• The Plus and Advanced Ecommerce plans do not have this fee.

2. How the 2% Fee Works

• The 2% fee is on top of payment processor fees (e.g., Stripe or PayPal fees).
• When a sale is made, Webflow automatically deducts the 2% from the total transaction before it reaches your payment processor dashboard.
• Example: If you sell a product for $100, Webflow takes $2, and your payment processor (e.g., Stripe) takes its own fee (typically 2.9% + $0.30), so you'll receive approximately $96.80.

3. Where You See the Deductions

• You won't see a separate bill from Webflow for the fee; it's withheld automatically from each transaction.
• You can view these deductions in your ecommerce order details inside Webflow, or in Stripe/PayPal transaction summaries.

4. Removing the 2% Fee

• To eliminate the fee, upgrade to the Plus or Advanced Ecommerce plan via your Site Settings → Ecommerce → Plans.
• Once upgraded, the 2% Webflow fee is removed for all future transactions.

Summary

Webflow charges a 2% transaction fee on the Standard Ecommerce plan by automatically deducting it from each sale via your payment processor. Upgrading to the Plus or Advanced plan removes this fee.