If a CMS content item is missing from a product accordion in Webflow, it's usually due to a binding or visibility issue. Here’s how to pinpoint and resolve it.
1. Check That the CMS Item Exists and Is Published
- Go to CMS Collections in the Webflow Designer or the Editor.
- Make sure the item is not in draft status.
- Confirm it has been published to both Staging and Production.
2. Verify Collection List Settings
- Select the Collection List Wrapper in the Designer.
- In the Element Settings Panel, ensure it is pulling from the correct CMS Collection.
- Check that any filters applied do not exclude this content item.
3. Inspect Conditional Visibility Rules
- Select the Accordion Item (or parent wrapper) inside the Collection List.
- In the Style Panel, scroll to Conditional Visibility.
- If conditions are set, make sure this particular CMS item meets those conditions (e.g., a certain field is not empty or matches a value).
4. Review Dynamic Binding Fields
- Within the accordion, make sure elements (like the product name or description) are bound to existing CMS fields.
- If any field referenced in the accordion is empty in the specific CMS item, it might cause layout or rendering issues depending on how visibility is handled.
5. Check for Display: None or Hidden Elements
- Select the accordion wrapper and other nested elements.
- Go to the Style Panel and ensure no elements are set to display: none or have opacity: 0 by default.
- Also check if any interactions or animations are hiding the missing item unintentionally.
6. Inspect Your Accordion Interactions
- If you're using Webflow interactions to show/hide accordion content:
- Open Interactions Panel and review your click or hover triggers.
- Make sure any targeted elements are dynamically pulling from the current Collection Item, not from a static sibling or a specific element that doesn’t change per item.
7. Compare Against Working Accordion Items
- Duplicate a working accordion CMS item inside the Collection List.
- Bind it to the missing CMS item using the Filter override at the Collection Item level (if available).
- If the issue persists only for that item, the cause might be specific data or a broken field format (e.g., an image field without an image).
8. Re-Publish the Site
- After making changes, press Publish to both Staging and Production.
- Sometimes, publishing helps resolve CMS update propagation issues.
Summary
To fix a missing CMS item in a product accordion, ensure the item is published, verify Collection List filters, check conditional visibility, and review bindings and interactions that may be hiding it. Use a known working item as a reference to speed troubleshooting.