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How can I fix the bug in Webflow where a CMS content item is missing from a product accordion?

TL;DR
  • Ensure the CMS item is published, included by filters, and meets conditional visibility rules.
  • Verify fields are properly bound, elements aren’t hidden via styles or interactions, and compare against a working item for discrepancies.

If a CMS content item is missing from a product accordion in Webflow, it's usually due to a binding or visibility issue. Here’s how to pinpoint and resolve it.

1. Check That the CMS Item Exists and Is Published

  • Go to CMS Collections in the Webflow Designer or the Editor.
  • Make sure the item is not in draft status.
  • Confirm it has been published to both Staging and Production.

2. Verify Collection List Settings

  • Select the Collection List Wrapper in the Designer.
  • In the Element Settings Panel, ensure it is pulling from the correct CMS Collection.
  • Check that any filters applied do not exclude this content item.

3. Inspect Conditional Visibility Rules

  • Select the Accordion Item (or parent wrapper) inside the Collection List.
  • In the Style Panel, scroll to Conditional Visibility.
  • If conditions are set, make sure this particular CMS item meets those conditions (e.g., a certain field is not empty or matches a value).

4. Review Dynamic Binding Fields

  • Within the accordion, make sure elements (like the product name or description) are bound to existing CMS fields.
  • If any field referenced in the accordion is empty in the specific CMS item, it might cause layout or rendering issues depending on how visibility is handled.

5. Check for Display: None or Hidden Elements

  • Select the accordion wrapper and other nested elements.
  • Go to the Style Panel and ensure no elements are set to display: none or have opacity: 0 by default.
  • Also check if any interactions or animations are hiding the missing item unintentionally.

6. Inspect Your Accordion Interactions

  • If you're using Webflow interactions to show/hide accordion content:
  • Open Interactions Panel and review your click or hover triggers.
  • Make sure any targeted elements are dynamically pulling from the current Collection Item, not from a static sibling or a specific element that doesn’t change per item.

7. Compare Against Working Accordion Items

  • Duplicate a working accordion CMS item inside the Collection List.
  • Bind it to the missing CMS item using the Filter override at the Collection Item level (if available).
  • If the issue persists only for that item, the cause might be specific data or a broken field format (e.g., an image field without an image).

8. Re-Publish the Site

  • After making changes, press Publish to both Staging and Production.
  • Sometimes, publishing helps resolve CMS update propagation issues.

Summary

To fix a missing CMS item in a product accordion, ensure the item is published, verify Collection List filters, check conditional visibility, and review bindings and interactions that may be hiding it. Use a known working item as a reference to speed troubleshooting.

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