Webflow sync, pageviews & more.
NEW

Is there an estimated timeframe for round 2 of Webflow that will include the ability to sell digital and downloadable products? If not, is there a workaround to set up a store in the meantime, such as treating the digital product as physical and manually sending it via email with a customized message? Please advise.

TL;DR
  • Webflow doesn't yet support digital product delivery natively, and no release date is confirmed.
  • Use manual email delivery or integrate third-party tools like Zapier, Gumroad, or Memberstack for automated file access and gated downloads.

Webflow’s eCommerce currently does not officially support digital/downloadable product delivery, and there is no publicly confirmed date for when this feature will be included in a future update (such as "Round 2" of eCommerce). However, there are reliable workarounds you can implement today.

1. No Official Timeline for Downloadable Products

  • Webflow has not announced a concrete release date for native support of delivering downloadable products (like PDFs, ZIPs, or media files).
  • This feature is a known and frequently requested addition, but as of now, it remains on their roadmap with no ETA provided.

2. Workaround Using Manual Email Delivery

  • Yes, you can sell digital products by treating them as physical products and fulfilling them manually via email after a customer places an order.
  • In Webflow eCommerce, you have the option to:
  • Create a product with no shipping required
  • Set inventory and pricing as needed
  • Receive order notification and manually send a download link using a personalized email (via Gmail, Mailchimp, or other tools)
  • You can include instructions to expect an email within X hours after purchase.

For a smoother experience, consider integrating one of the following:

  • Zapier + Google Drive/Dropbox:

  • Trigger a Zap when a new Webflow order comes in.

  • Send an email with a secure link to a stored file on Google Drive or Dropbox.

  • Gumroad or Payhip Embed:

  • Host your downloadable product on Gumroad or Payhip (both support automatic digital deliveries).

  • Embed purchase buttons or checkout modals in Webflow via custom embed elements (Stripe-style buttons).

  • This keeps your site in Webflow but offloads digital delivery to a dedicated platform.

  • Memberstack + Webflow CMS:

  • Combine Memberstack with gated content in Webflow CMS to allow users to purchase access and then view/download content after login.

  • Requires more setup but allows a native-feeling gated product experience.

4. Disabling Shipping for Digital Products

  • You can reduce friction by unchecking the "Shipping Required" box in your Webflow product settings.
  • Customers won't be prompted for shipping information, minimizing confusion.

Summary

Currently, Webflow doesn’t support digital product delivery natively, and no date is confirmed for when it will. In the meantime, you can use manual email delivery, or enhance your workflow with tools like Zapier, Gumroad, or Memberstack for a more automated and user-friendly digital product experience.

Rate this answer

Other Webflow Questions