Why is the entry not appearing on Airtable after submitting the form on my Webflow website?

If your form submission in Webflow isn’t appearing in Airtable, the issue is likely due to a missing webhook, integration misconfiguration, or API authentication failure. Here’s how to troubleshoot and resolve the problem.

1. Check Your Integration Method

• Identify how Webflow is connected to Airtable: via Zapier, Make (Integromat), n8n, or a custom script using Airtable’s API.
• If you’re using a third-party automation tool, make sure the scenario/automation is active and hasn’t hit any usage limits.

2. Verify Webflow Form Submission

• Go to Webflow → Project Settings → Forms Tab and check that the submission is recorded.
• If the form isn't even logged in Webflow, the issue is with the form setup itself (e.g., missing name attributes or incorrect form action).

3. Inspect Webhook Trigger (if using automation tools)

• In tools like Zapier or Make, confirm the webhook is correctly copied into your Webflow form’s Action URL OR that the scenario is watching the Webflow Forms trigger, not just an external webhook.
• Test the trigger step in your integration platform to confirm it’s receiving data when you submit the form.

4. Validate Field Mapping

• Ensure all required Airtable fields are properly mapped from the Webflow form data.
• Airtable will reject entries with missing required fields or incorrect formats (e.g., text in a date field).

5. Check Airtable API Key or OAuth Token

• If you’re using the Airtable API directly, verify that your API key or token is active and authorized for that base.
• Also confirm that the base ID and table name used in your integration match the actual Airtable configuration.

6. Inspect Error Logs and Alerts

• Automation platforms like Zapier or Make will usually mark the task as failed and show an error message (e.g., "Invalid Token" or "Field missing").
• Review any error tabs or logs in your integration tool to pinpoint the failure.

7. Submit a Test Form with Dev Tools Open

• While submitting your form on Webflow, open the browser's Dev Tools > Network tab and watch for the form submission request.
• See if it succeeds (e.g., 200 response) or fails with an error (e.g., 403 or 500), which can indicate a backend or webhook issue.

Summary

To fix missing Airtable entries from Webflow form submissions, confirm that (1) your Webflow form is submitting correctly, (2) your integration or webhook is active and receiving data, (3) all required Airtable fields are mapped properly, and (4) your API token and table details are accurate. Use error logs to identify failed requests.