Can I get a refund if I cancel my annual hosting subscription on Webflow? What happens if I downgrade from annual to monthly?

Webflow’s refund policy and downgrade options are limited for hosting subscriptions. You cannot receive a refund if you cancel an annual hosting plan, and switching to monthly isn't a direct downgrade option.

1. Refund Policy for Annual Hosting

• Webflow does not offer refunds for hosting plans after 30 days of the original purchase.
• If you cancel beyond 30 days, you will retain access to the hosting plan until the end of the billing cycle, but no partial refunds are given.
• If you're within the first 30 days of purchase, you can contact Webflow support to request a refund, but it's not guaranteed.

2. Downgrading from Annual to Monthly

• Webflow does not allow direct downgrading from an annual plan to a monthly plan.
• To switch from annual to monthly:
• Cancel the annual plan (no refund for the unused time).
• At the end of the annual term, re-subscribe with the monthly plan.
• There is no way to pause and switch billing mid-cycle.

3. What Happens After Canceling a Hosting Plan

• Canceling a hosting plan will remove site hosting at the end of the current billing cycle.
• Your project will remain in your Webflow dashboard, but it will not be live (unless it's on the Webflow.io staging domain).
• Custom domains will be disconnected when hosting is no longer active.

Summary

Webflow does not offer refunds for annual hosting past the 30-day window and doesn’t support direct downgrading from annual to monthly plans. The only option is to cancel and switch plans after the billing period ends.