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How can I convert a text into an email link in Webflow? I have tried enabling the link element and entering my email address in the email field, but when I click the link, it only opens a new empty tab named 'Untitled'. Please help me resolve this.

TL;DR
  • Use Webflow's "Email" link type and ensure the address starts with mailto: (e.g., mailto:youremail@example.com).
  • Publish the site to test the link properly, as preview mode may not reflect correct behavior.

You're trying to create a clickable email link in Webflow, but it's opening a blank tab instead of launching the user's email app. This typically means the link was not formatted correctly as a mailto link.

  • Select the text element or link block you want to use as an email link.

  • In the Element Settings panel (right-hand side), locate the Link Settings.

  • Set the Link Type to "Email".

  • In the email field, enter your address prefixed by mailto: — for example:
    mailto:youremail@example.com

    Webflow should automatically add mailto: when using the Email option, but double-check that it didn’t get removed or altered.

2. Test in Preview Mode or Published Site

  • Preview mode inside Webflow sometimes doesn't fully simulate link behavior.
  • Publish the site and test the email link on the live domain or staging domain.
  • Clicking the email link should now open the default mail client (e.g., Outlook, Gmail, Apple Mail) with a new message window pre-filled with your email address.
  • If you used the "URL" link type instead of "Email", and only typed youremail@example.com without the mailto: prefix, it would open a blank tab because browsers treat it as a web URL.
  • Always use either the "Email" link type or make sure your URL starts with mailto:.

Summary

To make an email link work in Webflow, use the "Email" link type and ensure the link is formatted as mailto:youremail@example.com. Avoid using plain text or external URLs without the proper prefix to prevent blank tabs from opening.

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