Where is the data of my website stored with Webflow hosting in relation to EU data protection laws, and can I use Webflow in the Netherlands without violating these rules?
TL;DR
- Webflow stores data in the US via AWS and Fastly, requiring GDPR safeguards for use in the Netherlands.
- To stay compliant, sign Webflow’s DPA, disclose US data processing, implement SCCs, and consider EU-hosted alternatives for forms and tracking.
Webflow stores website data based on its infrastructure and partnerships, which has implications for GDPR compliance in the Netherlands or anywhere in the EU. Here's how it works and what you need to consider.
1. Webflow's Hosting Infrastructure
- Webflow uses Amazon Web Services (AWS) and Fastly CDN to physically host and deliver your website content.
- Data centers used by Webflow are primarily located in the United States, although content delivery (e.g., cached website files) can be distributed globally via Fastly.
2. GDPR and EU Data Protection Considerations
- The General Data Protection Regulation (GDPR) requires that if personal data of EU residents is transferred outside the EU (e.g., to the US), there must be appropriate safeguards in place.
- Webflow does transfer personal data (e.g., form submissions, CMS entries) to the US, storing it on US-based servers.
- Webflow is not currently EU-hosted and does not offer data residency options within the EU.
3. Using Webflow Legally in the Netherlands
- You can use Webflow in the Netherlands, but to be GDPR-compliant, you need to:
- Sign a Data Processing Agreement (DPA) with Webflow (available upon request from Webflow).
- Disclose in your privacy policy that form submissions and personal site data are processed in the US.
- Use appropriate legal mechanisms (like Standard Contractual Clauses or SCCs) to justify international data transfers.
- Avoid collecting sensitive data (e.g., health or financial info) via Webflow forms unless absolutely necessary.
4. Practical Tips to Stay Compliant
- Use third-party compliant form processors (like Typeform or Tally that allow EU-hosted options) instead of Webflow forms if data residency is a priority.
- Add Google Consent Mode or Cookie Banner tools to comply with ePrivacy Directive and GDPR regarding tracking.
- Limit personal data collection and minimize retention.
Summary
Webflow stores your website data in the US via AWS and Fastly, which means using it in the Netherlands requires GDPR safeguards. You must sign Webflow’s DPA, disclose data processing details, and ensure legal transfer mechanisms are in place. While Webflow is not inherently non-compliant, you're responsible for implementing the GDPR-mandated protections.