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How can I set up a custom email address using Webflow?

TL;DR
  • Connect your custom domain to Webflow via Project Settings and update DNS records as instructed by Webflow.
  • Choose an external email provider (e.g., Google Workspace, Zoho Mail) and update your domain registrar’s DNS with the provider's MX, SPF, DKIM, and DMARC records to enable email hosting.

You can't set up email hosting directly with Webflow, but you can connect a custom email address using a third-party email provider like Google Workspace or Zoho Mail once your domain is connected.

1. Connect Your Domain in Webflow

  • Go to Project Settings in your Webflow dashboard.
  • Click the Hosting tab.
  • Add your custom domain name (e.g., yourdomain.com).
  • Update your registrar’s DNS records as instructed by Webflow (typically A records and CNAME for Webflow hosting).

2. Choose an Email Hosting Provider

  • Webflow does not provide email hosting by default.
  • Options include:
  • Google Workspace (formerly G Suite)
  • Zoho Mail
  • Microsoft 365
  • Any domain registrar’s bundled email service (e.g., GoDaddy, Namecheap)

3. Update DNS Records for Email

  • Log into your domain registrar’s DNS settings (not Webflow).
  • Add the MX records provided by your email host:
  • For Google Workspace: commonly involves multiple records like ASPMX.L.GOOGLE.COM with priority values.
  • You may also be required to add other records:
  • SPF: For verifying sending servers.
  • DKIM: For email authentication.
  • DMARC: To prevent spoofing.
  • These records do not conflict with your Webflow site, as long as you're only changing email-related DNS entries.

4. Test and Verify Email Configuration

  • Your email provider may prompt you to verify your domain.
  • Use email tools or send test emails to ensure everything flows correctly.
  • MX record propagation can take up to 48 hours.

Summary

To use a custom email address with Webflow, you must connect your domain to Webflow and use a third-party email host (like Google Workspace). Then, update your domain’s MX and related DNS records to support email—separate from Webflow’s hosting settings.

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