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How can I set up a custom email address using Webflow?

TL;DR
  • Connect your custom domain in Webflow by updating A and CNAME records via your domain registrar.
  • Choose a third-party email provider (e.g., Google Workspace, Zoho Mail), then add their MX, TXT, and SPF records to your DNS settings without altering Webflow’s A/CNAME records.
  • Test your email after DNS changes propagate, typically within 24 hours.

Webflow does not host email services, but you can still set up a custom email address using a third-party email provider after connecting your domain to Webflow.

1. Connect Your Custom Domain in Webflow

  • Go to Project Settings > Hosting tab in Webflow.
  • Add your custom domain (e.g., yourdomain.com) and follow the steps to update your DNS records at your domain registrar (e.g., GoDaddy, Namecheap).
  • Webflow requires setting two A records and one CNAME record for the site to work properly.

2. Choose a Third-Party Email Provider

  • Webflow recommends services such as:
  • Google Workspace
  • Zoho Mail
  • Microsoft 365
  • These providers offer custom email addresses using your domain (e.g., info@yourdomain.com).

3. Add MX Records to Your Domain DNS

  • After signing up with an email provider, you will get a list of MX records to set up on your domain.
  • Log into your domain registrar’s DNS settings and add the provided MX records. This directs email traffic to your chosen email provider.
  • Common also-needed records:
  • TXT records for domain verification or SPF
  • CNAME or MX records specific to the provider for mail routing and security

4. Avoid Conflicts With Webflow Hosting

  • Do not change the A records or CNAME used by Webflow when editing your DNS.
  • Only adjust the MX, TXT, and possibly SPF records for email—these are separate from the settings Webflow uses to host your website.

5. Test Your Email

  • After updating the DNS, give it some time (usually up to 24 hours) for changes to propagate.
  • Access your email via the provider’s webmail interface (e.g., Gmail if using Google Workspace) or set it up in an email client.

Summary

To set up a custom email with Webflow, connect your domain via Webflow, then use a third-party provider like Google Workspace or Zoho Mail. Update your DNS with proper MX records through your domain registrar—not in Webflow—so email is correctly routed.

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