Need help with custom code, embed code, or other integrations in Webflow? Get assistance by sharing your project's Read-Only link, live site's Published link, third-party plugin link, screenshots or videos, a description, and a working example of what you're trying to achieve. Don't forget to include any browser console errors. Tag forum users by using the @ symbol followed by their username.
TL;DR
- Share your Webflow Read-Only and published site links to allow others to view and test your project.
- Provide full code snippets, specify where they’re placed, describe your goal, include screenshots or videos, copy any console errors, and tag relevant community experts when posting.
To get effective help with custom code, embed code, or third-party integrations in Webflow, you'll want to prepare and share specific information. Here's how to do it:
1. Share Your Webflow Project URLs
- Read-Only Link: This lets others preview your Webflow project. Go to Project Settings > General > Share Read-Only Link and copy the URL.
- Published Site Link: Provide the live site URL so others can test the functionality as a visitor.
2. Include Custom or Embedded Code Details
- Copy and paste your custom code snippets (e.g., from Page Settings, Site Settings, Embed elements).
- Mention the location of your code (e.g., inside the
<head>, before the</body>tag, or inside an Embed component). - Remove API keys or credentials before sharing.
3. Describe the Desired Outcome
- Clearly explain what you are trying to achieve (e.g., embed a calendar, connect a chatbot, show/hide elements with scroll).
- Link to a working example or third-party plugin demo, if possible, to illustrate the desired behavior.
4. Share Visual Aids
- Attach screenshots or a Loom video to give visual context to your issue.
- Show exactly what’s broken or not displaying correctly in the layout or behavior.
5. Include Console Logs and Errors
- Open your browser's developer tools (usually F12 or right-click > Inspect > Console).
- Copy and paste or screenshot any errors or warnings related to your script or plugin.
6. Tag Forum Helpers When Posting
- Use the @username format to tag Webflow community helpers if you know who has experience in that area.
- This helps notify users who might give faster or more targeted answers.
Summary
When asking for help with custom code or integrations in Webflow, include your Read-Only and live links, clear problem description, embed code, error messages, and visuals. This gives others everything they need to replicate and troubleshoot your issue.