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Is anyone else experiencing an issue where the invite link in the Webflow dashboard for a client's site is not clickable?

TL;DR
  • Manually copy and paste the invite link if it's plain text.
  • Refresh the dashboard, try a different browser or incognito mode, and confirm your access level; contact Webflow Support if the issue continues.

If your Webflow client's invite link is not clickable, it’s likely due to a minor dashboard UI issue or browser-related glitch. Here’s how to troubleshoot and resolve it.

1. Check for Plain Text Link Behavior

  • Sometimes the invite link is displayed as plain text rather than an active hyperlink.
  • Manually copy the link from the invitation UI and paste it into your browser to bypass the issue.

2. Refresh and Reopen Webflow Dashboard

  • Refresh the Webflow dashboard or log out and back in to see if the link becomes clickable.
  • This can address temporary JavaScript or rendering issues on the page.

3. Try a Different Browser

  • Use an alternate browser like Chrome, Firefox, or Safari to eliminate the possibility of a browser-specific bug.
  • Make sure your primary browser is up to date if switching works.

4. Clear Cache or Use Incognito Mode

  • Clear your browser cache or try opening the Webflow dashboard in an incognito/private window.
  • This rules out issues from browser extensions or cached content.

5. Confirm Invite Functionality Works Properly

  • Go to Project Settings > Members and click Invite to generate a new invite link.
  • If it’s still not clickable, confirm that:
  • You have Owner or Admin access on the Workspace.
  • You’re not experiencing a wider issue with Webflow’s backend (check Webflow's Status page).

6. Contact Webflow Support If Persistent

  • If none of the above steps resolve it, reach out to Webflow Support with:
  • A screenshot of the issue.
  • Details about browser and OS version.
  • The workspace or project name.

Summary

If the invite link in Webflow isn’t clickable, try copying it manually, refreshing the dashboard, using a different browser, or clearing your cache. If the issue persists, contact Webflow Support to investigate a potential bug.

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