Has anyone encountered a situation where they received the Webflow student discount but were unable to apply it because of an error message stating "Promotion code only available to students"? If so, how did you resolve this issue?

If you've received the Webflow student discount code but see an error saying "Promotion code only available to students," it's typically due to a mismatch between your account status and the system's promotion validation.

1. Confirm Student Verification Was Fully Approved

• Make sure your student status was verified through UNiDAYS or SheerID, the platforms Webflow uses for validation.
• If the verification was incomplete or pending, Webflow may not recognize your account as eligible even if you received a code.

2. Check If You're Logged Into the Correct Account

• Ensure you're logged into the same Webflow account that was approved for the student discount.
• Using a different account that wasn’t verified may lead to this error.

3. Ensure You're Applying the Promo Code to an Eligible Plan

• Student promo codes only apply to individual paid plans, not Workspace or Team plans.
• Try applying the code when upgrading your Site Plan through Project Settings > Upgrade Plan or your Account Plan through Account Settings.

4. Ensure the Promo Code Hasn’t Expired

• Promo codes are time-limited. If too much time has passed or your code was for one-time use only, it may have expired.

5. Contact Webflow Support

• If everything checks out and the issue persists, contact Webflow support via Webflow University Contact.
• Provide the exact promo code, your account email, and a screenshot of the error to speed up troubleshooting.

Summary

This error usually occurs if the promo code is used on an unverified account, incompatible plan, or has expired. Verify your student status, log into the proper account, confirm you're applying it to a supported plan, and reach out to Webflow support if the issue continues.