Why am I getting a "too many redirects" error when using Google's DNS for hosting on Webflow, and what are the steps to resolve it?
- Set www.example.com as the default domain in Webflow’s Hosting settings.
- In Google Domains DNS, use A records for the root domain pointing to 75.2.70.75 and 99.83.190.102, and a CNAME for www pointing to proxy-ssl.webflow.com.
- Remove conflicting DNS records and disable any domain forwarding in Google Domains.
If you’re seeing a “too many redirects” error after setting up a custom domain in Webflow and pointing it to Google Domains' DNS, it usually indicates a misconfiguration in your DNS settings or Webflow domain setup, often involving the www and root domain (naked domain) misalignment.
1. Check Webflow’s Domain Configuration
- Go to Project Settings > Hosting in your Webflow dashboard.
- You’ll see two domains listed: your root domain (e.g., example.com) and the www subdomain (e.g., www.example.com).
- One of them will show a gray "Set as default" button. Ensure www.example.com is set as the default.
- Webflow is optimized to serve traffic via the www version of your domain, and root domain traffic is auto-redirected.
2. Confirm DNS Settings in Google Domains
Go to Google Domains > DNS for your domain.
Under Custom resource records or Custom DNS, make sure the following settings are active:
A Records (for root domain - example.com):
Type: A
Name: @
Data: (a) 75.2.70.75, (b) 99.83.190.102
CNAME Record (for www subdomain):
Type: CNAME
Name: www
Data: proxy-ssl.webflow.com
Remove any conflicting A or CNAME records, especially:
A records for www (should not exist)
CNAME records for the root/apex domain (@) — Webflow doesn’t support root CNAMEs
3. Avoid Incorrect Redirects or DNS Forwarding
- Do not enable Google Domains' built-in domain forwarding.
- If you created a forward from your root domain to your www version (or vice versa), disable it.
- Webflow handles redirects internally when set up correctly via DNS and project settings.
4. Wait for DNS Propagation and Clear Browser Cache
- DNS changes can take up to 48 hours, but usually resolve in a few hours.
- To test updates:
- Use incognito mode or clear your browser cache.
- Try checking your domain via https://dnschecker.org to confirm your settings have propagated.
Summary
The "too many redirects" error is caused by misaligned redirect logic from domain/DNS misconfiguration—usually when the root and www domains are both trying to redirect to each other. To fix it, set the www domain as default in Webflow, use correct A and CNAME records, and disable any Google Domains forwarding options.