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How can I manage cookie enabling and disabling per user request on Webflow, in compliance with GDPR regulations, including a "decline" and "accept" button? I am having trouble implementing the suggested tool.

TL;DR
  • Choose a GDPR-compliant cookie tool (e.g., Cookiebot, iubenda), configure consent settings, and generate the embed script.
  • Paste the script into Webflow's Custom Code section, ensure no cookies load before consent, and test functionality using browser tools or the platform's compliance checker.

To manage cookie consent in compliance with GDPR on Webflow—including offering "Accept" and "Decline" buttons—you need to use a third-party cookie management platform that integrates with Webflow. If you're having trouble with a tool like Cookiebot or iubenda, here's how to correctly implement and troubleshoot it.

  • Recommended tools include Cookiebot, Termly, iubenda, and Osano—all GDPR-compliant.
  • Ensure the tool supports prior consent, meaning cookies are not set until after consent is given.

2. Sign Up and Configure the Tool

  • Create an account with the consent platform.
  • Configure your consent preferences: enable GDPR, define cookie categories (e.g., marketing, analytics), and customize banner text.
  • Set up callback functions or category-based behavior if supported (for loading scripts only if consent is accepted).

3. Add Script to Webflow

  • In the cookie platform’s dashboard, obtain your embed script.
  • In Webflow, go to Project Settings → Custom Code → Head and paste the script as instructed by the cookie platform.
  • Check if the script requires you to wrap cookies/tracking scripts in a consent check (e.g., based on a category being accepted).
  • The cookie tool will typically inject a banner automatically when the page loads.
  • For tools like Cookiebot:
  • The banner includes built-in Accept, Decline, and Customize buttons.
  • You can custom-style or translate the banner in your cookie tool dashboard.

5. Ensure No Cookies Load Prematurely

  • Do not embed scripts like Google Analytics directly; instead, wrap them in consent logic:
  • Place them inside the cookie tool’s tag manager compatibility or
  • Use their APIs to load tracking scripts only if a user accepts the relevant cookie category.
  • Avoid embedding scripts in Webflow’s layout that fire immediately on load (e.g., in Page Settings or inside HTML embeds) unless controlled by the cookie tool.

6. Verify GDPR Compliance

  • After setup, test your site with:
  • Cookiebot’s compliance checker (if using Cookiebot).
  • Chrome’s Developer Tools → Application → Cookies tab to see what cookies load before and after accepting/declining.
  • No non-essential cookies should load without explicit opt-in.

7. Troubleshoot Common Issues

  • Banner not showing up: Check for script placement in Webflow Head or Body section and ensure domain verification in the cookie tool.
  • Scripts still firing before consent: Move custom tracking scripts under the cookie platform’s consent configuration or edit visibility using their API.
  • Styling issues: Customize within the cookie tool dashboard instead of Webflow CSS.

Summary

To manage cookies per user request on Webflow, embed a GDPR-compliant cookie consent platform like Cookiebot or iubenda into your Custom Code area. Let the platform handle cookie logic and the Accept/Decline UI. Ensure all scripts that set cookies are blocked until consent is given, and use the platform’s configuration tools to manage this behavior.

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