Webflow sync, pageviews & more.
NEW

How can I resolve the conflict between the CNAME record for www () being used by my domain provider and the need to create a CNAME record for www in HubSpot?

TL;DR
  • Only one CNAME record can exist for a subdomain like www; choose whether www points to Webflow, HubSpot, or another platform.
  • To use both, create a new subdomain (e.g., info.yourdomain.com) for HubSpot, add a CNAME record for it in your DNS, and configure it in HubSpot settings while keeping www managed by Webflow.

When setting up HubSpot hosting alongside an existing CNAME record for www, you can run into conflicts because a subdomain (like www) can only have one CNAME record at a time. Here's how you can resolve the issue:

1. Understand the Conflict

  • A CNAME record maps a subdomain (like www) to another domain name.
  • Only one CNAME record can exist for a subdomain at a time.
  • If your domain provider already uses the www CNAME (for example, pointing to Webflow, Shopify, or somewhere else), you cannot add another CNAME for HubSpot without breaking the original setup.

2. Choose Who Will Manage www

  • Decide if you want www to go to Webflow, HubSpot, or another platform.
  • You can't serve www from both Webflow and HubSpot simultaneously without a reverse proxy, which is complicated and not usually recommended.

3. Set Up a New Subdomain if Needed

  • If you want to keep www pointing to Webflow and still use HubSpot, create a different subdomain for HubSpot.
  • Common choices: info.yourdomain.com, resources.yourdomain.com, or blog.yourdomain.com.
  • Create a CNAME for the new subdomain pointing to HubSpot as per their instructions.

4. Update Your DNS Settings

  • In your DNS manager (e.g., GoDaddy, Cloudflare, etc.), add a CNAME record for your new subdomain.
  • Example: info.yourdomain.com → [HubSpot provided CNAME target].

5. Configure Settings in HubSpot and Webflow

  • In HubSpot, connect the new subdomain under Settings > Domains & URLs.
  • In Webflow, continue managing www.yourdomain.com under Hosting > Custom Domains.

6. (Optional) Redirect Traffic if Needed

  • If you want your Webflow website to link to your HubSpot landing pages on info.yourdomain.com, set up links accordingly.
  • If you need all www traffic to go to HubSpot instead, you must remove the existing CNAME in your DNS and replace it with HubSpot’s.

Summary

You cannot have two CNAME records for www. You must either (1) switch www fully to HubSpot, or (2) set up a new subdomain like info.yourdomain.com for HubSpot. Managing the subdomain wisely will let you use both Webflow and HubSpot without DNS conflicts.

Webflow Resources
Webflow templates
Webflow inspiration
Rate this answer

Other Webflow Questions

Explore Logic tutorials
How can I create a full-screen mobile menu like the one in this Read-only link in Webflow? Thank you for your assistance!
How can I ensure that the sizes and positioning of my web design elements in Webflow remain consistent and accurate across different views, such as the designer and the toggle preview?
Is there a way to target Safari mobile specifically in Webflow and work around the issue of the mobile browser toolbar regions hiding a portion of the flex 100VH region? Would this require custom code or is there a solution within Webflow?
How to fix the issue of a Webflow site extending beyond the bottom of the browser when using 100vh or fixed position for elements?
Can I change the default payment providers in Webflow to local Indonesian options?
Why isn't the Fading Effect of the fullPage.js code from GitHub working on my Webflow project?
What are some tips and solutions for creating a custom navbar in Webflow that includes logo alignment, centered links with dropdowns, and a right-aligned button, as well as full width dropdowns with up to 6 links? Additionally, how can I properly place tertiary divs for the dropdown interaction, and align dropdown links under specific menu items while keeping the rest centered? Lastly, any suggestions for creating a mobile menu with a left fly in, full screen layout and tappable dropdowns?
What is the best solution in Webflow for allowing applicants to upload a video file larger than the 10MB limit for single-file uploads?
What is the best membership software to integrate for an investment website with ecommerce features? Alternatively, is it more advantageous to use Webflow's 'Users' function (beta)?
How can I create a Collection List in Webflow that pulls in content from different Collections? We're rebuilding our eCommerce stores and need to display products from multiple categories in one list. For example, the 'View All Products' page should show all products from all Collections, and the 'Products under £100' page should display products from multiple Collections filtered by price. Is there a way to achieve this? Here is my public share link: <LINK>
What could be causing my homepage to appear wider than the screen size on the published Webflow site, resulting in a horizontal scrollbar, even though all elements are set to 100vw?
How can I fix the issue where a modal in a Webflow CMS collection only overlays the Collection List Wrapper area instead of the entire viewport?
Can Webflow be used offline for working on projects during long flights?
How can I fix the code export option looking like the one from the free plan after upgrading my Webflow plan?
Why doesn't the Page Load Animation work when I click on the associated links in Webflow?
Can Webflow be used to call a CSS or JS file stored on a different server, instead of hosting them on GitHub?
How can I use the Finsweet script to manage two different sliders on my Webflow page, each feeding content from different collections?
How can I prevent a full-screen slider in Webflow from pausing on hover? Additionally, I would like to link two sliders to one control or navigation. Can anyone with JavaScript knowledge help me achieve this?
How can I change the language of publication dates in Webflow CMS collection from English to Portuguese?
How can I dynamically redirect to a CMS created after form submission in Webflow?
How can I disable right-clicking on images to prevent downloading on my Webflow portfolio website?
In Webflow, how can I hide specific elements in the footer (such as "Ramin Khaze The Difference" and "Schedule showing") when the URL contains a certain parameter, such as "?mls"? I am a beginner in coding and would appreciate any help. Thank you!
How can I prevent the "w-current" class in Webflow from overriding the height of my custom class on a link block element?
Can anyone help me add a digital clock and date to my Webflow site? I've been able to add custom code, but I need assistance with styling the text. Thank you in advance for your help!
Can I capture a screenshot of a Webflow page on click and convert it to a downloadable PDF?
How can I pull the stored email from the first form submitted on our website and input it into a field on a later form during the sign-up process in Webflow? I have tried using the provided script but it only displays "undefined" in the field. I don't have much knowledge of JavaScript and found this script online.
How do I mirror user input from a form field to a non-form text field on the same Webflow page in real-time using JavaScript?
When will Webflow update the "Select Field" component to allow for a placeholder with different colors before and after selection, without the need for a label above the field?
Is there a way to auto-scroll the page in Webflow after a certain amount of time, without the script automatically scrolling back up if the user has already scrolled past the designated point?
How can I close a dropdown in Webflow when clicking on a link?