Webflow sync, pageviews & more.
NEW

What could be causing the error when submitting a form in Webflow?

TL;DR
  • Ensure your form is hosted on Webflow with a valid Site Plan and correct native structure.
  • Avoid modifying the form action, confirm spam filters or reCAPTCHA aren't blocking submissions, and check for custom code, disabled forms, or exceeded submission quotas.

A form submission error in Webflow usually indicates issues with form configuration, hosting settings, or spam protection. Here are the most common causes and how to resolve them.

1. Form Action Not Set to Webflow

  • Webflow automatically sets up the correct form submission behavior when using its native forms.
  • Do not modify the form’s action attribute unless you’re intentionally integrating a third-party form handler.
  • If you exported the Webflow site and are hosting elsewhere, submission will not work without configuring a backend (e.g., Zapier, Formspree, Make, etc.).

2. Form Hosting Limitations

  • Webflow forms only work natively when the site is hosted on Webflow Hosting.
  • If the site is embedded in an external domain via an iframe or exported code, Webflow cannot process the entries.
  • To resolve this, either host your site on Webflow or use an external form handler.

3. Spam Filter Issues (reCAPTCHA v3)

  • Webflow uses Google reCAPTCHA v3 behind the scenes. If the system flags a submission as suspicious, it may silently fail.
  • Try submitting the form from a different IP or device, especially if using a VPN or proxy.
  • Avoid excessive form testing in quick succession—they can trigger spam detection.

4. Missing or Incorrect Site Plan

  • Free and Starter plans do not include full form submission features.
  • Make sure you have a CMS or Business Site Plan activated if you rely on Webflow’s native form handling.

5. Incorrect or Missing Form Elements

  • Each form must have the Form block, input fields (with name attributes), and a Submit button.
  • Deleting or renaming native elements manually in the Designer can break functionality.
  • Ensure each input has a unique name attribute and that there’s only one submit button.

6. Disabled Forms (Project Settings)

  • In Project Settings > Forms, verify that form submissions are enabled and that the notification email is valid.
  • If the default email was removed or marked as invalid, submissions may silently fail.

7. Custom Code Conflicts

  • Custom JavaScript or jQuery might interfere with the form submission behavior.
  • Temporarily remove or comment out custom scripts to test.

8. Exceeded Submission Quota

  • Free plans allow only 50 form submissions/month.
  • If you’ve reached the limit, new submissions will be blocked until the next cycle or until you upgrade your plan.

Summary

To fix form submission errors in Webflow, ensure the form is hosted on Webflow, has the correct structure, hasn’t exceeded submission limits, and isn’t blocked by spam filters or custom code. Check your site plan, form action, and spam detection behavior if errors persist.

Rate this answer

Other Webflow Questions