If your student discount isn’t applying in Webflow despite using a school-provided .com email address, it's likely due to eligibility verification or domain restrictions.
1. Confirm Email Domain Eligibility
- Webflow’s student discount typically requires a verified .edu email address or an email from an officially recognized academic institution.
- Some universities use non-standard domains like .com, .org, or country-specific TLDs (like .ac.uk). These may not be auto-recognized as educational.
2. Submit a Student Discount Application
- Go to Webflow's student discount form.
- Fill out the form using your school-issued email and include any requested documentation (e.g., student ID or proof of enrollment).
- If your email isn’t automatically verified, Webflow will manually review your application.
3. Check for Existing Account Conflicts
- The student discount must be requested before purchasing a paid plan. If you’ve already upgraded, you may not be eligible for a retroactive discount.
- Make sure the student email address is added and verified in your Webflow account under Account Settings > Email Addresses.
- If you've submitted the form and still have issues, contact Webflow support directly via Webflow Contact.
- Mention that your school email uses a non-.edu domain and attach relevant documentation (e.g., school-issued email screenshot, proof of enrollment).
Summary
To resolve a student discount issue with a .com school email, submit the Webflow student application form, ensure your email is verified, and provide additional documents if needed. If this fails, contact Webflow support for manual review.