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Is there someone who can resolve the issue with my student discount not applying using my school-provided .com email address that is linked to my Webflow account?

TL;DR
  • Verify your school email domain is eligible and apply via Webflow’s student discount form with documentation.
  • Ensure your student email is verified in your account and contact Webflow support if issues persist.

If your student discount isn’t applying in Webflow despite using a school-provided .com email address, it's likely due to eligibility verification or domain restrictions.

1. Confirm Email Domain Eligibility

  • Webflow’s student discount typically requires a verified .edu email address or an email from an officially recognized academic institution.
  • Some universities use non-standard domains like .com, .org, or country-specific TLDs (like .ac.uk). These may not be auto-recognized as educational.

2. Submit a Student Discount Application

  • Go to Webflow's student discount form.
  • Fill out the form using your school-issued email and include any requested documentation (e.g., student ID or proof of enrollment).
  • If your email isn’t automatically verified, Webflow will manually review your application.

3. Check for Existing Account Conflicts

  • The student discount must be requested before purchasing a paid plan. If you’ve already upgraded, you may not be eligible for a retroactive discount.
  • Make sure the student email address is added and verified in your Webflow account under Account Settings > Email Addresses.

4. Contact Webflow Support

  • If you've submitted the form and still have issues, contact Webflow support directly via Webflow Contact.
  • Mention that your school email uses a non-.edu domain and attach relevant documentation (e.g., school-issued email screenshot, proof of enrollment).

Summary

To resolve a student discount issue with a .com school email, submit the Webflow student application form, ensure your email is verified, and provide additional documents if needed. If this fails, contact Webflow support for manual review.

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