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Why won't my Webflow contact modal close when someone clicks outside the pop-up?

There could be a few reasons why your Webflow contact modal is not closing when someone clicks outside the pop-up. Here are a few possible explanations:

1. Incorrect interaction setup: The behavior of the modal closing when someone clicks outside the pop-up is usually achieved through interactions. Make sure that you have set up your interaction correctly and that it is triggered when someone clicks outside the modal. Double-check the interaction settings to ensure that the trigger is set to occur on a click.

2. Incorrect element targeting: When setting up the interaction, you need to specify which element triggers the closing action when clicked outside the modal. Confirm that you have correctly selected the element that encompasses the entire space outside the modal. If you have accidentally selected the wrong element or if the element is not covering the entire area outside the modal, the interaction will not trigger properly.

3. Z-index issues: Z-index determines the stacking order of elements on a webpage. If the element that triggers the closing action has a lower z-index value than the modal itself or any other overlapping elements, it may not register the click event. Ensure that the element you are using to close the modal has a higher z-index value than the modal or any other overlapping elements.

4. Interaction conflicts: If you have multiple interactions or custom code on your page, there may be conflicts that prevent the closing action from working correctly. Inspect your interactions panel to see if there are any conflicting triggers or conflicting custom code that interferes with the modal's closing behavior. You can try disabling other interactions temporarily to see if that resolves the issue.

5. JavaScript errors: If you have custom JavaScript code on your page, there might be a syntax error or a conflicting piece of code causing the issue. Check your browser's console for any error messages that could be related to the modal's closing functionality. Fixing any JavaScript errors can potentially resolve the problem.

If none of these solutions work, it could be helpful to provide more specific details about your modal setup and the interactions you have applied. With more information, it would be easier to pinpoint the exact cause of the issue and provide further assistance.

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