Is it possible to have a user account in Webflow where customers can view their past orders and tracking information for physical goods?
TL;DR
- Use third-party tools like Memberstack or Firebase for user login and dashboards.
- Connect Webflow to a backend (e.g., Airtable or Xano) to store and display order data securely.
- Integrate shipment tracking APIs (e.g., Shippo) to update and show order statuses.
- Alternatively, use Shopify or Snipcart for built-in customer accounts with minimal setup.
Webflow does not natively support customer account dashboards for viewing past orders or tracking shipments. However, it is possible to build this functionality by integrating third-party tools or using custom backend solutions.
1. Use Third-Party Membership Tools
- Memberstack, Outseta, and Firebase with custom code allow you to create user authentication and private member dashboards.
- These tools let users log in, view custom data, and restrict content based on login status.
2. Store & Display Order Data Securely
- To display order history, you’ll need to connect Webflow to a backend database using tools like Airtable, Xano, or Make (Integromat).
- After a purchase, send order data (via Webflow eCommerce or an integrated checkout like Shopify Buy Button) to the backend.
- Use front-end tools like Jetboost, Attributes by Finsweet, or custom embeds to conditionally show this order data per logged-in user.
3. Track Shipments
- Use tracking APIs like Shippo, EasyPost, or your shipping provider (e.g., USPS or UPS) to update order status in your backend.
- Display tracking info in the dashboard by syncing the shipment status to the user's order records.
4. Alternative: Use Shopify or Snipcart Integration
- Webflow's eCommerce features are limited in terms of customer accounts.
- Shopify Starter or Snipcart (embedded in Webflow) provides built-in login, order history, and shipping tracking.
- These tools handle backend, security, and user portals — and let you fully customize Webflow’s front-end.
Summary
Webflow alone doesn't support customer accounts with order history and tracking, but you can implement this using tools like Memberstack, Airtable, and Shopify. Choose a third-party service based on whether you want more control (custom stacks) or quicker setup (Shopify/Snipcart).