Webflow sync, pageviews & more.
NEW

Is it possible to have a user account in Webflow where customers can view their past orders and tracking information for physical goods?

TL;DR
  • Use third-party tools like Memberstack or Firebase to add secure customer login areas in Webflow.
  • Sync order data with tools like Zapier to update Airtable or a backend, and display it through Webflow CMS for user-specific tracking and order history.

Webflow doesn't natively support user accounts for viewing order history or tracking information, but there are workarounds using third-party tools and integrations.

1. Webflow's Native Limitations

  • Webflow Ecommerce lets users purchase physical goods, but doesn't provide a customer login portal or order history by default.
  • Customer accounts are not currently built into the native CMS or Ecommerce features.

2. Use Third-Party Membership Tools

  • Memberstack, Outseta, and Firebase can be integrated to create secure login areas.
  • These services allow you to protect certain pages and assign content to specific users.
  • You can create a “My Account” area where customers log in to view information.

3. Sync Customer Orders Using Zapier or Make

  • Use Zapier or Make (Integromat) to connect Webflow with Shopify, Airtable, or another backend that stores order data.
  • After a purchase, use automation to:
  • Create a customer profile in a database like Airtable.
  • Add order details, like products, dates, tracking number, etc.
  • Display that data on member-only pages via tools like Jetboost or custom Airtable embeds.

4. Display Order & Tracking Info

  • Build a dynamic “Order History” page using Webflow CMS collections.
  • Ensure each order is linked to a user's profile (via a unique ID or email).
  • Use UPS, FedEx, or 17track tracking URLs with embedded tracking numbers to show shipment status.

5. Alternatives with More Native Functionality

  • If extensive ecommerce features (like customer portals and tracking) are required, consider hosting your storefront on Shopify and embedding parts into Webflow, or linking the Webflow site to a Shopify-powered subdomain.

Summary

Webflow doesn't support customer accounts and order tracking natively, but you can build a solution using tools like Memberstack and Zapier along with Airtable or other databases. This approach allows users to securely log in and view custom order tracking pages that you design in Webflow.

Webflow Resources
Webflow templates
Webflow inspiration
Rate this answer

Other Webflow Questions

Explore Logic tutorials
How can I make the first service always open in Webflow, and manually close it when I open the second service?
How can I improve the hero design and spacing between page elements on my Webflow website for my wife's gym?
Can you provide a clear tutorial on how to add before and after pseudo elements to a button in Webflow?
How can I change the order of my grid layout in Webflow for mobile viewing?
What could be the reason for the "A problem repeatedly occurred on..." message appearing when trying to open a recently published website on certain iPhones (iPhone 11 pro and iPhone 12)?
How can I add :before and :after effects in Webflow?
How can I implement a ThreeJS script as a background for my Webflow project using custom code?
Can someone help me troubleshoot the issue with my Flexbox justify: space between not working in Webflow? Please take a look in the tablet viewport.
Why isn't the audio converter tool embedded in my Webflow site working properly?
What referral program service have you used to integrate with Webflow?
How can I delete a hover state's styles in Webflow that I added by mistake?
What is causing my CSS Grid elements to display incorrectly in Safari and how can I fix it for both Safari on desktop and Safari on iPad?
How can I create a sticky navigation in Webflow without custom code or multiple navbars?
Why is the bottom section not fully visible on the published mobile screen in Webflow?
Is it possible to host an image source list elsewhere and iterate through it from Webflow to avoid overwhelming Webflow with too much code?
Can Webflow be used to call a CSS or JS file stored on a different server, instead of hosting them on GitHub?
How can I dynamically redirect to a CMS created after form submission in Webflow?
In Webflow, how can I hide specific elements in the footer (such as "Ramin Khaze The Difference" and "Schedule showing") when the URL contains a certain parameter, such as "?mls"? I am a beginner in coding and would appreciate any help. Thank you!
Can I capture a screenshot of a Webflow page on click and convert it to a downloadable PDF?
How can I alternate the layout of the image and heading for each collection item in a two-column format on Webflow?
How can I execute JavaScript code when clicking a specific button with a given ID in a Webflow project?
How can I disable the Webflow success or failure state for a sign-up form and display a custom thank you page using jQuery and the Webflow form submit state?
How can I create a vertical scrolling menu with Webflow, similar to the one on Apple's website, that switches to horizontal scrolling when the menu doesn't fit on one screen?
How can I change the language of the Google Maps embed from English to Arabic in Webflow?
How can I reduce the vertical space between lines within a bullet point in Webflow? Can I replace the bullet points with icons on the "Services" page?
How can the text color be changed for custom input fields on Webflow?
How can I add conditional visibility in Webflow to prevent a div from appearing on a published page if a CMS field is empty?
How can I stop a YouTube video from playing in the background in audio mode when I close a modal in Webflow?
How can I connect and use my JavaScript and CSS files for special functions and styles in Webflow?
How can I fix the "Ensure text remains visible during webfont load" warning in Webflow?