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Can Facebook Messenger be added to a Webflow website?

TL;DR
  • Choose the Customer Chat Plugin, enable Messenger on your Facebook Page, and whitelist your Webflow domain via Facebook Events Manager.
  • Generate the chat plugin script from Facebook, embed it in Webflow using an Embed Component or Project Settings, then publish and test your site.

Yes, you can integrate Facebook Messenger into a Webflow site using the Facebook Page Plugin or Customer Chat Plugin. This allows visitors to send messages directly to your Facebook Page from your site.

1. Choose the Facebook Plugin Type

  • Customer Chat Plugin is best for adding Messenger functionality directly on your site, appearing as a floating chat bubble.
  • Page Plugin is used to embed a Facebook Page, which includes the message button but is more for displaying your page's timeline.

2. Set Up the Facebook Page for Messenger

  • Go to your Facebook Page → Settings → Messaging.
  • Enable Messenger by turning on “Show a greeting” and other options as needed.
  • Make sure your Page is published and visible to everyone.

3. Add the Domain to Facebook

  • Visit the Facebook Events Manager → Settings → Messenger.
  • Under Whitelisted Domains, add your full Webflow domain (e.g., https://www.yoursite.com).

4. Get the Customer Chat Plugin Code

5. Embed the Chat Plugin in Webflow

  • Go to Webflow Designer.
  • Drag an Embed Component (from the Add Elements panel) into your page.
  • Paste the chat plugin JS snippet into the Embed Component and save.
  • Alternatively, for global use across your site, add the script in Project Settings → Custom Code → Footer Code.

6. Publish and Test

  • Publish your Webflow site to the custom domain you added to the whitelist.
  • Open your site and make sure the Messenger chat bubble appears and connects to your Facebook Page.

Summary

To add Facebook Messenger to your Webflow site, use the Customer Chat Plugin, whitelist your domain in Facebook settings, and embed the provided script via Webflow’s Embed component or Project Settings.

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