Can Webflow automatically send the details of a form submission, including the contact information and service requested, to my client?

Webflow can automatically email form submissions, but by default, it only sends them to the project owner. To send submissions directly to your client, you need to configure email settings or use an integration.

1. Default Form Notification Settings

• By default, Webflow sends form submission details to the site owner’s email (the Webflow account that owns the project).
• The notification includes all submitted form fields, such as contact info and requested services.

2. Add Client’s Email to Form Notifications

• Go to Project Settings > Forms.
• In the Form Notification Email section, enter your client’s email address in the send submissions to field.
• You can add multiple emails separated by commas (e.g., your-email@example.com, client-email@example.com).
• Click Save Changes at the bottom.

Note: This method is limited to static email addresses—you must manually update if client addresses change.

3. Use Automations with Zapier or Make

If you need more customized workflows or dynamic delivery:

• Connect Webflow forms to Zapier or Make using Webhooks (found under Project Settings > Integrations).
• Create a zap/scenario that sends email content to your client with:
• All form field data
• Optional formatting or filtering
• Conditional routing (e.g., send to different clients based on the selected service)

4. Custom Form Handlers (Advanced)

• If you're exporting Webflow code or using third-party hosting, you can:
• Use your own form handler (e.g., PHP or Node.js) to process submissions.
• Program it to send emails directly to your client(s) and log them if needed.

Summary

Webflow can send form submissions to your client automatically by adding their email under Project Settings > Forms. For more complex or automated workflows, use a tool like Zapier or Make to route and customize email delivery.