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Does Webflow support multiple templates for form submit notifications, or is there only one mail body and one email recipient in project settings?

TL;DR
  • Webflow uses a single global email template and recipient list for all form submissions.
  • To customize emails or route submissions differently, use third-party tools like Zapier or Make with form identifiers or hidden fields.

Webflow only supports one default form submission notification template and recipient list per project in Project Settings under Forms.

1. Default Email Behavior

  • Webflow sends form submission data to the email(s) listed in Form Notification Settings, located in Project Settings > Forms.
  • There is only one global notification template and one recipient list that applies to all forms in the project.
  • The email includes all submitted input fields, formatted in a fixed layout.

2. Limitations

  • No native support for customizing the email body or recipient based on individual forms.
  • All forms across the website (contact, signup, support, etc.) will trigger the same notification template, sent to the same recipient(s).

3. Workarounds

To achieve multiple templates or dynamic recipients, consider these approaches:

  • Use third-party tools like Zapier, Make (Integromat), or n8n to route form data:

  • Set up a Webhook or use Zapier's Webflow trigger to capture form submissions.

  • Route different forms based on the Form Name or a hidden input field.

  • Send custom emails to different recipients with tailored content.

  • Use automation platforms to:

  • Format the email using the data submitted.

  • Send to different people within your organization depending on form context.

4. Identifying Forms Uniquely

  • Tag forms with a custom Form Name via the Form Settings panel in Webflow Designer.
  • Add hidden input fields to help external services distinguish between form types.

Summary

Webflow supports only one global email template and recipient list for form submissions, but you can implement customized emails and routing using third-party automation tools like Zapier or Make.

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